Delivery

Our current turnaround is 5 weeks, this is when we aim to have your order with the courier. Therefore delivery times are separate and may go over the stated turnaround time. 

If you need your order before our stated turnaround time then please msssage ourselves before placing your order.

We will always try our best to get your order to you as requested, however as all our products are handmade it may not always be possible.

Returns

You are able to cancel the sale of your items within 14 days of receiving your order.

Please email chunkeeknits@gmail.com to arrange this.

The items will need to be returned back to chun-kees within 14 days from first communication. 

Upon inspection, if products are found to be unused and in their original condition the total cost of these products will be refunded back to the customers original account within 14 days of them being received back to chun-kees.

All products are the responsibility of the customer until they are received by chun-kees, therefore we advise sending any returns by recorded post for this reason.


All postage costs are the customers responsibility.